Customer Reviews

We have had some awful experiences prior to KNB taking over our renovation and it made us very cautious. From day one when Jo came to measure up and start a design we were impressed. She was professional, courteous and creative with our ideas. Her initial design was everything we wanted. She was open to our changes but really we couldn’t have designed anything like the masterpiece she made. When it came time to start the work, Ian arrived on site and was immediately the most polite, tidy and supportive builder we have experienced. Every day he worked tirelessly and tidied up as he went (which made the process so much less stressful). Needless to say the finished result is a dream. We cannot recommend this team enough.

Yes, we read glowing reviews about this company and thought they must be too good to be true but no, they were all spot on. We had a dark, dingy, windowless en-suite. We contacted several companies for estimates. Harry, from KNB responded immediately and visited the next day. We discussed ideas and he was so helpful. Listened to us, made suggestions but was never pushy-just friendly and helpful. He left and we had his design emailed to us, together with an estimate for the work to be done, later that same afternoon. We were happy so the work commenced. We had been dreading all the dust, mess and noise that we felt must be involved in creating the new room. But no, thanks to Gareth, the project manager and Jamie, the amazing fitter, everything was completed within seven working days with the minimum of fuss, mess or noise.
We were as involved as we wanted to be throughout. Gareth and Jamie were simply brilliant and throughout the process we felt supported and listened to and nothing was too much trouble if we changed our minds here and there along the way. Jamie was a pleasure to have in the house and Gareth always available to answer any queries on the phone and he also popped in here and there to make sure we were happy. They took care of everything. The end result is a dream of an en-suite that came in on budget. We really did not think that companies like this still existed.
Cannot fault them. Just totally brilliant. We have no hesitation in recommending them to anyone.

EXCELLENT PROCESS , THE TWO GUYS WHO DID THE WORK , MARK AND GRAIG WERE 1ST CLASS , ASSISTED BY THE PROJECT MANAGER GARETH , HIGHLY RECOMMENDED

I’m very happy with my new, beautiful bathroom which is a complete transformation. Thank you to everyone at KNB who help you through the process from the planning to completion to ensure things go smoothly .
I would recommend KNB to anyone looking to update their bathroom

From start to finish, the process of getting a new bathroom was painless. Hayley did a great design and Wayne did a very nice, professional installation. All the way through I was kept up to date by KNB and Gareth’s project management was faultless. After installation care has been very good as well with plenty of opportunity to flag any issues, had there been any! really can’t fault it in any way!

Wow, I still can’t believe we have this amazing new kitchen. From start to finish we were guided through the whole process, from Joanne who designed our new kitchen, to Ian who almost single handedly created Joanne’s vision, Ben the plasterer and Phil who helped out.. All were so friendly.. The transformation is spectacular.. We are both so pleased and would recommend to anyone thinking of having a new kitchen. Thank you KNB

I am really happy with my new bathroom. The work was completed to a high standard and with minimum disruption. I would especially like to thank Hayley, Wayne and Gareth as nothing was too much trouble for them.

In today’s day and age, it’s really rare to find a company who can deliver what they say, when they say it. KNB did exactly that, not only did they deliver high quality products, they did so with excellent, polite tradesmen.
From start to finish, everything has been beyond my expectation. I have recently had a brand new kitchen and bathroom installed by KNB and I couldn’t be happier. During the initial consultation, Dean knew exactly what I wanted without having to explain every tiny detail. He managed to create my dream kitchen from my limited vision. The same with the bathroom, every decision was made very easily and I trusted KNB from the very start.
Gareth as my project manager and made sure everything ran successfully and more importantly to time. Both projects were completed very quickly, from the initial call to the final installation, was less than 8 weeks. It was really important for me to have someone who could coordinate everything, and Gareth did so beautifully.
Ian, who installed the Kitchen, went above and beyond and his workmanship is outstanding. As a result, I have my dream kitchen and I couldn’t be more thrilled. The same goes for the bathroom and Wayne’s workmanship. Equally important, everyone who came into my house was polite, respectful and trustworthy. Qualities that are sometimes overlooked but in my opinion are just as important as the quality of the workmanship.
I rarely feel the need to write reviews, but in this case I felt compelled too, as everyone should know how fantastic KNB are. I would 100% recommend them to anyone wanting a new kitchen or bathroom.
The only downside, I wish they could come and wave their magic wand over my whole cottage!

Really pleased with our kitchen. The kitchen fitter was extremely helpful and everything ran very smoothly with minimal disruption. Would certainly recommend

Thankyou to Gareth & Jamie for a fantastic bathroom transformation, all carried out professionally & courteously. Jamie’s work is to a high standard, while Gareth was always available & ready to help with advice. Highly recommended!